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DHL Express Puerto Rico

Comprehensive source of information about DHL Puerto Rico. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

DHL can be contacted at the following telephone numbers:

  • Within: 1-800-225-5345
  • Outside: +1-787-791-2222

DHL Express - Ponce

DHL Express
Mercadita Airport Cargo Area
Suite 2
Ponce
PR
00731

Opening Hours

  • Mon-Fri: 09:00-17:00
  • Sat: Closed
  • Sun: Closed
  • Holidays: Closed

DHL Express - San Juan

DHL Express
Caribbean Airport Center
30 Central Sector Road
San Juan
PR
00979

Opening Hours

  • Mon-Fri: 09:00-17:00
  • Sat: Closed
  • Sun: Closed
  • Holidays: Closed

DHL Express Import Guidelines

Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Puerto Rico.

Prohibited Commodities for Puerto Rico

Used car spare parts,Used clothing and all items that contain mutilated maps of Peru.

Asbestos
Dangerous goods, haz. or comb. mats
Ivory
Pornography

Shipping Commodities – What You Need to Know

Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

Document Commodities (Require only DHL Waybill)

Advertising brochures/pamphlets
Airline tickets, blank stock (NI)
Airline tickets, issued/validated
Annual reports
Artwork inc.drawings/proofs/layouts
Blueprints
Booklets, brochures (non-adv.)
Business cards
Calendars
Cash letters (NI)
Catalogues
Charts/graphs
Cheques, cancelled (NI)
Cheques, cashier (NI)
Computer printouts
Deeds
Diaries
Diplomatic mail
Documents, general business
Invoices, not blank
Labels
Magazines, periodicals, journals
Manuals, technical
Manuscripts
Maps
Microfiche & microfilm
Money orders (NI)
Music, printed or manuscript
Negatives, including x-rays, films
Newspapers
Pamphlets
Passports
Photographs
Photos as part of business reports
Plans/drawings-arch/indust/eng. pur
Price lists
Publication not for public resale
Ship manifest-computer generated
Shipping schedules
Slides
Transparencies
Visa applications

Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

Alcoholic beverages
Coffee
Coffee samples
Cotton
Cotton seed
Drugs: prescription
Foodstuffs
Plant products
Plants
All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

 
 
 
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